I purchased the AT-D878UVII Plus after trying a different brand, and I couldn’t be happier with the switch. My experience with the previous brand was frustrating—their support was nonexistent, and their radio was incredibly difficult to understand and operate.
From the moment I started using the AT-D878UVII Plus, it was a completely different experience. The setup was straightforward, and the menus were intuitive and easy to navigate. To my surprise, shortly after my purchase, I received a call from BridgeCom Systems. They wanted to ensure I had bought the correct radio for my needs. I had mistakenly ordered the wrong one, but thanks to their excellent customer service, they quickly corrected my order and sent me the right model.
The included training course has been invaluable. After just two classes, I was talking to people in countries like China and the Philippines! It’s amazing to see how this small handheld radio can connect me to the other side of the world. Cody and Sebastian have great knowledge and take me step by step to learn the system and the equipment.
The AT-D878UVII Plus also feels great in hand—it’s solid, well-built, and you can tell the quality is top-notch. If you’re considering getting into DMR, I highly recommend this company and this radio. Switching brands was the best decision I’ve made, and I have zero regrets.