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Customer Support Reviews

 Have comments about your customer service experience? 
Email us at contactus@bridgecomsystems.com
We would love to hear from you!

 

⭐⭐⭐⭐⭐ “I did tons of research on DMR/VHF-UHF Radios. AnyTone AT-D878UV Plus kept hitting the top of the list. I settled on purchasing the Plug and Play Package which included a Dual Band DVMEGA Hotspot that was pre-programmed from BridgeCom Systems. I couldn’t be happier! Customer Service is Extraordinary and was shipped very fast. Opened packages and was Plug and Play as advertised. Thanks BridgeCom Systems!!!” -Bruce Bice

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⭐⭐⭐⭐⭐ “I received my new AnyTone DMR package on Friday afternoon and was running by Friday evening. Made my first DMR contact in less than 1 hour after receiving the box from UPS. I could not believe how easy and fast it was to get up and running. The online video help is great, now I am into adding to my codeplug to make it mine, again easy to get up and running. Yes, there is a bit of a learning curve, but your University made the jump much less painless. My only regret: I should have done this long time ago!! Ordered online, great customer service, and asked for the information I did not add when ordered. I am very pleased and very happy; I HIGHLY recommend getting any DMR product from you and have had others asking me about my purchase. Without a doubt when going DMR BridgeCom is the only way to go" -Ron Henry

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“Savannah, Thanks for handling this — great service! Do you know yet what the shipping schedule might be? Looking forward to enjoying this...Thanks!" -Larry Seese

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“Thank you, Savannah. I appreciate your quick response and update.  Looking forward to getting on line. Be safe. Hope all is well with you and your team and family during this time." -Best, Bill

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“So happy to see this!  Also see my 878 shipped and to arrive Monday.  Thanks so much for the quick turn around. I’ve been under the wx in a bad way with severe allergy reaction to oak pollen.  It’s spring here in SWLA. Even the azaleas are in full bloom.

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⭐⭐⭐⭐⭐ I’ve been so bored and will enjoy getting my code plug ready to load my 878.  I kinda did my Bridgecom Anytone experience backwards from your marketing strategy. I’m a mobile kind of guy and so I purchased the 578 first, and I love it!  The CPS in addition to your awesome customer service experience lead me to the path to, had to have the Anytone portable, too. In the future, I plan to dump iPhone and jump to Android Rfinder. That would be an awesome partnership with you guys.  Rfinder needs to increase their sales volume to get their price point down and balance with profitability.

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⭐⭐⭐⭐⭐ Thank you guys for all that you do for Amateur Radio and especially the DMR enthusiasts. 73 de N0MSW" -Jimmy Miller

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⭐⭐⭐⭐⭐ “I am so pleased with your Anytone AT878Plus PNP System. Using your BridgecCom University videos, YouTube and having a few questions promptly answered by your awesome customer service team I am up and running on DMR. With 42 years of Amateur Radio experience behind me, I must say I am now working the world again without large antennas, linear amplifiers or expensive radios. AMAZING. You folks are THE BEST!" -Gill Weiss

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⭐⭐⭐⭐⭐ “Products and customer service are great!" -Bill Staats

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⭐⭐⭐⭐⭐ “I recently ordered a PNP DMR Anytone AT878Plus system from these folks. Initially, they answered my questions and shipped quickly. There was a shipping issue with the UPS delivery but the Customer Service Department ( Savannah R..) has done a remarkable and beyond the call of duty job in working with me to solve the problem. Ron and his team are GREAT to work with. I highly recommend Bridgecom. Great organization." -Gill Weiss

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⭐⭐⭐⭐⭐ “Great communication with customers." -Gary White

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⭐⭐⭐⭐⭐ “Great customer support. I have the D578 and while there is a steeper learning curve to using the commercial type programming of DMR, the staff at Bridgecom has been great about getting back quickly to answer questions" -Mark Harris

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⭐⭐⭐⭐⭐ “I bought an Anytone 878 radio. Its in the mail should receive soon. I've been on the line both email and voice to customer support. Very prompt and courteous. Wow so far a very good purchase experience." -Fred Mouser

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⭐⭐⭐⭐⭐ “Customer service is top notch" -Joe Briscoe

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⭐⭐⭐⭐⭐ “Dear BridgeCom Systems, Thank you so much for the prompt shipment of the battery eliminator. Your excellent customer service is highly appreciated and will be remembered!" -Manfred Baster

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⭐⭐⭐⭐⭐ “OK, thank you so much. That will solve my problem. You are "Employee of the Month" !! Thanks again" -Warren Bussard