I wouldn't know I'm still waiting on the duplexer.. called and checked 3 weeks ago. Still nothing

This repeater replaces an old 1980 vintage repeater and what a difference in receiver sensitivity this one makes. This new one doesn’t ID on first kerchunk but waits ten minutes to do that but performance outweighs any small details we’re used to. The unit works great.

Our Volunteer Fire Dept purchased a BCR-50V 2 years ago. We have a HAM Radio Club call sign. Our idea was to supplement our normal radio system in times of large scale emergencies with our members who hold HAM licenses. We have been so satisfied with the repeater that we are trying to expand our system to help supplement RACES and ARES operations in our county. We just purchased a second BCR-50V with possible plans of linking the 2 systems with ARNS equipment. We highly recommend this repeater. We recently had a major snow event that took many of the local repeaters of the air for a lack of power. Our repeater is on a backup generator and it became the primary system covering our area.

I have two (2) Bridgecom repeaters and both perform flawlessly with excellent range. I have been an amateur radio operator for 57 years and have dealt with many radio resellers with varying levels business acumen. Bridgecom Systems provides the expertise, support and attentiveness that many vendors don't.

I like the BCR-50V. Good audio and good coverage, well over fifty miles from our repeater site. It would be really nice if I could call customer service and speak with a qualified technician without having to set up an account and create a service ticket just to have a couple questions answered. I give the repeater 5 stars for quality and price. Customer service, not so much.